MemberCard

MEMBER CARD® DEBIT CARD

 

An RCU MEMBER CARD debit card allows you to make payments for goods and services at point of sale merchants as well as to receive cash or make deposits at ATMs.

Helpful tips when purchasing with your Chip-enabled MEMBER CARD debit card:

  1. Ask the merchant if the terminal supports chip transactions.
  2. If yes, insert the card fully and wait for the prompt.
  3. The cardholder should not allow the merchant to handle their card if the device is chip enabled.
  4. If the terminal is chip enabled, any situation where the merchant swipes the card should be reported by the member to their credit union, along with the details of the location, date and approximate time. The credit union should supply this information for investigation and possible reporting to Interac. This will help the Interac Association to identify merchants that require education on the proper handling of chip transactions or to identify possible fraud.

Symbol Guide *Mouse over to read more about each symbol

You can pay for goods & services where you see the Interac Direct Payment or Maestro symbols.
Use your Member Card debit card to receive cash 24 hours a day, 7 days a week at any ATM where you see the Interac or Cirrus symbols.
The Acculink logo identifies ATMs that allow deposits.

Find ATMs

Lost or Stolen Cards

If your MEMBER CARD debit card is lost or stolen, you can call Rosenort Credit Union during regular business hours at:

  • 1-800-265-7925 (or 204-746-2355)

If your Mastercard credit cardor MemberCard is lost or stolen, please call:

  • 1-800-567-8111 (collect North America 306-566-1276) 

 

For other lost or stolen cards, please contact your respective financial service provider. 

 

If you are using the CU Credit "Credit Card Registry" Program you can call:

  • 1-800-268-3117 (in Canada)
  • (519) 742-2605 (collect outside of Canada)

With this program you can register all of your credit cards with CU Credit so that in the case of a card being lost of stolen, you only have to call this one number.